Order & Licensing

• How do I activate my license?
• Can I transfer my license?

Installation

• How do I download a video?
• Can I download entire playlists or channels?
• What formats are available?

Troubleshooting

• Why is my download speed slow?
• Why does the software show "Can't Download"?
• How do I fix "Video Unavailable"?

General Questions

• Which operating systems are supported?
• Is it free?
• Is it legal to use?

Additional Features & Alternatives

• Are there any alternatives?
• Can I download from Netflix or Amazon Prime?
• Can I schedule downloads?